Shipping policy
Shipping Policy
1. Order Processing
All our products are designed and manufactured by us using on-demand 3D printing.
Order processing time is 1 to 3 business days, depending on order volume and production availability.
2. Delivery Times
Estimated delivery times are:
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Spain (Mainland): 24–72 business hours
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Balearic Islands: 2–4 business days
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Canary Islands, Ceuta and Melilla: 4–7 business days
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European Union: 3–7 business days
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Rest of the world: 5–10 business days
These timeframes may vary during periods of high demand or due to external factors (shipping carriers, customs, etc.).
3. Shipping Costs
Shipping costs are calculated at checkout based on the destination.
We offer:
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Standard shipping
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Free shipping on orders over €80
4. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number so you can monitor the status of your shipment at any time.
5. International Shipping and Customs
For orders shipped outside the European Union:
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The customer is responsible for any applicable customs duties, taxes, or import fees
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These costs are not included in the product price or shipping costs
6. Shipping Issues
If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at:
We are committed to resolving the issue as quickly as possible.
7. Incorrect Address
It is the customer’s responsibility to ensure that the shipping address is correct.
We are not responsible for delays or losses caused by incorrect or incomplete addresses.
8. Contact
For any questions related to shipping, you can contact us at: